Orica employees in a lab

Service Solutions

Orica works in partnership with customers for greater safety, security and efficiency.

Service Solutions

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Cyanide Analysers
Orica's cyanide analysers optimise cyanide usage to deliver real process and economic benefits.
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Cyanide Sparge
Orica's Sparge reduces cyanide delivery risk and increases usage efficiency.
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PRO Service
Orica's technical experts help minesites achieve sustainable cost reductions.
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PRO Service in Action
See how PRO Service reduced cyanide consumption by 7-14%
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At Orica, we understand that while quality raw materials are crucial, there’s more to it than chemicals alone. That’s why we offer a range of service solutions to help our customers get the most out of our products.


Mineral Recovery

Orica’s technical expertise in ore monitoring can help increase mineral recovery and reduce total costs onsite. This support includes:

  • Metallurgists located in Latin America, Africa and Australia, and
  • Site-specific technical support, drawing on our in-house engineering, design, blending and testing capabilities.

Cyanide Safety

Our dedication to safe handling and use of cyanide helps protect people, the environment and our customers’ business reputations.

As a proven delivery system for the safe, secure and efficient supply of cyanide, Sparge is Orica’s innovative solution for the many logistical and operational challenges associated with the delivery and use of cyanide.

Orica also provides a 24/7 emergency response capability, with technical advice and awareness programs for mine site staff in the safe use and handling of cyanide.

PRO Service

Orica’s PRO Service package is a proactive onsite technical support service that helps customers get the most out of our products.

Customers can access site-customised solutions, such as online cyanide analysers and product trials, targeted at:

  • Achieving increased mineral recovery rates
  • Reducing reagent consumption, and
  • Reducing total costs for both flotation and leaching.

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EMERGENCY RESPONSE SERVICE

Emergency
  • Australia: 1800 033 111
  • New Zealand: 0800 734 607
  • International: +61 3 9663 2130
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