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Insight

Our commitment as your solutions provider

17 Feb 2023

GroundProbe Product Manager, Stefania Mancino

GroundProbe is a global technology leader specialising in real-time solutions for measuring and monitoring geohazards. We provide solutions to complex issues, primarily aimed at keeping people and communities safe. It isn’t just a phase; it is our commitment. 

Solving complex problems isn’t easy. It entails the collaboration of various external and internal stakeholders – from the latest team member through to the most senior engineer – each playing a vital role in determining how best to rectify the issue and utilise the available tools in the least time possible and within budget. 

As a Product Manager, I am at the centre of our interdisciplinary solution-providing process. I am responsible for defining the visionary product objectives and coordinating the internal team members to ensure a viable solution is presented to our customers. 

The process generally begins with extensive market research involving the customer, consultants, and subject matter experts. Once those investigations are complete and a developmental pathway/roadmap is drafted, that’s when the fun begins! 

At this point, the project is defined into several key milestones, with valuable team members identified and their touchpoints detailed. The customer was kept informed throughout for valuable feedback. 

However, the pathway is in no way straightforward. More often than not, during discussions with our engineering team, additional features are identified to support the needs of multiple stakeholders. 

As mentioned, the process we undertake is a commitment from our team, comprising individual creative minds here at GroundProbe, who collaborate at every step to ensure a successful resolution. Because seldom can one individual, as talented as they may be, solve a multidisciplinary issue. 

I believe that the solution-providing process we undertake as a united team is proof of our values and our commitment to our customers: ‘together we succeed’ and ‘we are committed to excellence.’

- Stephanie